BELLEAU WOOD

TAVERN

Refund & Shipping Policy

Last updated: September 2025

At Belleau Wood Tavern, we want you to be proud of every item you order from our online shop. Each product is custom made for you, which means fulfillment and delivery times may vary. Below you’ll find our shipping and refund guidelines.

Shipping

Processing Time: Orders are typically processed and sent to production within 2–3 business days.

Delivery Times: Standard shipping within the U.S. averages 7–12 business days after processing. International delivery may take longer depending on destination and customs.

Tracking: Once your order ships, you will receive a confirmation email with tracking details.

Delays: Shipping carriers may occasionally experience delays due to weather, holidays, or supply chain issues. We’ll do our best to keep you informed if your order is affected.

Refunds & Returns

Because every item is made to order, we cannot accept returns or exchanges due to size, color preference, or buyer’s remorse. Please double-check sizing charts and product details before placing your order.

We will issue a replacement or refund in the following cases:

  • Damaged or Defective Items: If your item arrives damaged, misprinted, or defective.
  • Incorrect Orders: If you receive the wrong item, size, or design compared to your order confirmation.
  • Lost Packages: If your package does not arrive within 30 days of the estimated delivery timeframe (after carrier confirmation).

To request a replacement or refund, please contact us within 7 days of receiving your order at [Insert Contact Email]. Include your order number, description of the issue, and photos if applicable.

Cancellations

Orders may only be canceled or changed within 12 hours of being placed. After that, production may already be underway and changes cannot be guaranteed.

Our Commitment

We stand behind the quality of every item bearing the Belleau Wood Tavern name. If something isn’t right, we’ll work with you to make it right.

Contact Us

For shipping or refund inquiries, please contact:

Belleau Wood Tavern

📧 Email: [email protected]

📍 Address: 7 Marina Boulevard, Beaufort, SC 29902, United States